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FAQ

PRODUCT

Acceptable Frequency is 50 HZ, Voltage rating is 240 Volts and Current Rating depends on the product being used.

For all Bulb Holders Maximum Current is 2 Amperes and can support all type of B22 Led Bulbs.

For all Switches and Sockets of 6 ampere Rating Maximum Current Permissible is 6 Amperes.

For all Power Switches and Sockets of 16 Ampere Rating Maximum Current Permissible is 16 Amperes.

Please do not plug our Devices in Wrong Current or Voltage Rating.

Kindly refer to the Technical Specifications of the Products listed Before Placing Order.

Do not perform wiring while power is being supplied. Wiring while the power is being supplied may result in electric shock. Keep the electrical load below the rated value.

All Our Products are manufactured with High Grade Polycarbonate Material, Robust and Efficient Contacts & Heavy Brass Parts. Our Products are Safe with durable and long-lasting quality & attractive smooth finish surface.

Multipurpose Use:

Usage of Our Products is endless be it residential or commercial areas such as restaurants, hotels, warehouses, hospitals, automotive repair shops, schools, industry, mechanical garages, colleges, electronic shops, malls, buildings, storehouse, mechanical shops etc. Used on wall, fall-ceilings for the installations of lights and bulbs. All our Products are Environment Friendly & Made in India

PAYMENTS

We collect online Payments via Razorpay & No Option is provided for COD (Cash on Delivery)
Through Razorpay, you can pay via UPI, Net Banking, Credit/Debit Card, Wallets and more.

ORDERS

You can place Pack Orders by clicking on our items available in options of Packs of 5,10,20,40,60 on the Product listed.Our cart can pick max. 10 Product units (Packs & Boxes) in Single Order.

You can place Bulk Orders by clicking on our items available, in options of Box Packaging of 8,12, 24… on the Product Listed. Our cart can pick max. 10 Product units (Packs & Boxes) in Single Order.

If you are a Business Buyer and want to avail GST benefit then please Mention your GSTIN while placing the order. For order value more than Rs50,000, E way Bill is applicable and GSTIN is mandatory.

For any Further Query please send us a mail on www.duravoltelectricals.com or click here.

If your promo code won’t apply or you get an error message, check whether the following applies to you:

Code DURA2022: Applies Across All Orders, If it does not work for you, please drop us an email to info@duravolt.in

Code DURA202203: Applies when you have added 3 or more items to your cart. Please check if you have met the criteria to apply this code.

Code DURA202206: Applies when you have added 6 or more items to your cart. Please check if you have met the criteria to apply this code.

Email us, or you can cancel your orders before its shipped by clicking on CANCEL ITEM

or contacting us, the full invoice amount will be refunded to your original payment method. Once the item is shipped it cannot be cancelled. Alternatively, talking to us can also help.

 

Yes, you can modify the shipping address of your order before we have processed (packed) it, by logging into your Duravolt account. Once the item is shipped it cannot be modified.

SHIPPING

Please contact your local carrier to see if a parcel has been left for you.

If you have not been able to locate the parcel, please submit a request so we can investigate further.

For orders using Standard shipping:

Orders are typically processed maximum within 2 business days before shipping.

Orders are shipped within 3 business days and are estimated to arrive within 7-10 business days across all pin codes covered by our delivery partner. We urge you to provide us with proper address details and accurate Pin code so that your orders reach you on time without any hassles. Werequest you to be patient while our products arrive at your doorstep.

For Bulk orders:

Orders are typically processed within 7 business days before shipping.

Orders are shipped via reliable logistics partner and are estimated to arrive within 7-14 business days across all pin codes covered with our logistics partner. We urge you to provide us with proper address details and accurate Pin code so that your orders reach you on time without any hassles. For Bulk Orders providing GST details is mandatory. We request you to be patient while our products arrive at your doorstep.